← All products
Business platforms / PRODUCT

Smart CRM

Give sales and service teams one customer record, one history, and a clear next action.

CRM dashboard
OVERVIEW

Make every complex operating moment easier to manage.

SDS CRM turns customer information into useful momentum. Bring profiles, conversations, tickets, orders, activities, notes, opportunities, and service history together so every team member can understand the relationship before taking the next step. Build clean pipelines for sales and service, segment customers with confidence, automate follow-up, and expose the history that helps teams make better decisions. SDS CRM can stand on its own or connect deeply with SDS, Ticketing Systems, e-commerce, Smart KBS, and other Voxianta Technologies platforms.

What it unlocks

↗Create a dependable customer profile with contacts, organizations, tags, consent, preferences, and relationship history.
↗Connect conversations, tickets, orders, tasks, notes, opportunities, and service events to the right record.
↗Build sales and service pipelines with stages, ownership, reminders, next actions, and clear accountability.
↗Use segments, filters, dashboards, and activity timelines to turn customer data into decisions.
↗Integrate through APIs and webhooks so customer context travels with the work across Voxianta Technologies products.
INSIDE THE PLATFORM

Workflows. Built for the people doing the work.

A closer look at the real interfaces and operating journeys your teams, managers, and the people they serve rely on every day.

CRM dashboard
SCREEN 01 CRM dashboard A summary view of customer relationship activity and team work.
Customer records
SCREEN 02 Customer records Search and review customer profiles in the CRM workspace.
START WITH A CONVERSATION

Have a complex workflow in mind?

Tell us what you want to build, improve, or automate. We will help shape the right product path.

Start a conversation